Table of Content
This section explains to MassHealth providers how to determine eligibility, submit prior authorizations, and file claims. Read this section if you are looking for general MassHealth regulations about billing and administrative practices. Printing the manual material found at this website for long-term use is not advisable. Department Policy material is updated periodically and it is the responsibility of the users to check and make sure that the policy they are researching or applying has the correct effective date for their circumstances. We even crosswalk to the accreditation body of your choice as well as to your state regulations.

Number three would be your fiscal management, your financial policies. Anything that you would need to know to hire your personnel to hire your staff would be in this section. Once your doctor refers you for home health services, the home health agency will schedule an appointment and come to your home to talk to you about your needs and ask you some questions about your health. The home health agency staff will also talk to your doctor about your care and keep your doctor updated about your progress. It’s important that home health staff see you as often as the doctor ordered.
Continuous Skilled Nursing (CSN) Agency Manual for MassHealth Providers
They are provided on hard copy with USB Drive or USB Drive only Version. Our Hospice Policy and Procedure Manuals are customized with your agency’s logo, staff, and regulatory information as required for state licensure and Medicare Accreditation. Our Home Health Care Policy and Procedure Manuals are customized with your agency’s logo, staff, and regulatory information as required for state licensure and Private Duty or Medicare Accreditation . Unlike any other policies in the home care industry, our digital policies meet all state, federal and accreditation standards. Our policies Include crosswalks and hyperlinks, for a seamless navigational experience. This appendix contains supplemental billing instructions for submitting 837I transactions, direct data entry claims for members who have Medicare or commercial insurance, and whose services are determined not covered by the primary insurer.

Your policies and procedures manual should indicate state licensing procedures, as well as renewal dates, so that you remain prepared. Our survey proven P&P manual will allow you to take care of your patients, rather than spend your valuable time researching rules and regulations. Our Non-Emergency Transportation Policy and Procedure Manuals are customized with your agency’s logo, staff, and regulatory information as required for state licensure. Our AFC & GAFC Policy and Procedure Manuals are customized with your agency’s logo, staff, and regulatory information as required for state licensure. Our Non-Medical Home Care Policy and Procedure Manuals for Personal Care and Companion Care Agencies are customized with your agency’s logo, staff, and regulatory information as required for state licensure and Non-Medical Accreditation .
Client Safety
You will receive a professionally printed and electronic set of your Home Health Care Policy and Procedure Manuals, including all of the forms and documents you need to operate your business. If you need assistance with starting your home health care business or your home care or home health care accreditation for medicare or private duty, we can help you with this as well. Therefore, the home health care agency must prepare for the accreditation process and for renewals.

This appendix lists the active Eligibility Verification System codes and their respective service restriction messages. This appendix lists events that are designated by the Massachusetts Department of Public Health as Serious Reportable Events that are not considered Provider Preventable Conditions. This appendix lists covered codes for children who are eligible for the Children’s Medical Security Plan .
Home Health Care (Skilled) Policies and Procedures
To help you with your search, browse the17 reviewsbelow for home healthcare agencies in Wichita. On average, consumers rate home health agencies in Wichita3.2out of 5 stars. Use the customized documentation required for the licensing process in your state. Have complete peace of mind with our Pass Survey & Continuous Support Guarantees. You can now concentrate an all the other things that you need to do when starting a home care or home health agency. A consultant that specializes in your state licensing and other applicable laws works on the customization.

To help get you started, we have created a free home care policies and procedures template. This template covers all of the key areas that should be addressed by a home care agency, including client intake and assessment, care plan development, care delivery, staff training and supervision, record keeping, and more. All home care agencies that want to provide services to Medicaid or Medicare recipients must go through an accreditation process. This process is designed to ensure that home care agencies meet certain standards of quality and safety. The accreditation process can be completed by an outside organization, such as The Joint Commission (jointcommission.org).
Along with working with all three accrediting bodies, our preferred partner ACHC has pre-approved our policies and procedures. They also are feature presenters at our education and training seminars and offer exclusive discounts to our clients. Policies and procedures are an important part of any business, but they can be especially critical for home care agencies. These businesses are responsible for the safety and well-being of their clients, as well as the compliance of their employees. Our policies and procedures are GUARANTEED TO PASS any state license survey or accreditation audit. This section contains the codes home health agency providers need to bill MassHealth for their services.
In addition to the Medicaid and Medicare accreditation process, home care agencies must also obtain a state license. The licensing process will vary from state to state, but it generally includes submitting an application, paying a fee, and completing a background check. Once the license has been obtained, it must be renewed on a regular basis.
We guarantee our home health policy and procedure manuals for your state. In the unlikely event that you get any deficiencies, we will complete the required plan of correction . Our home health policy and procedure manuals are comprehensive, user-friendly and affordable. Policies and Procedures content aligns with Accrediting Body Standards , Medicare Regulations , and State-specific Requirements, depending on the type of Agency.
This includes protecting clients from physical, emotional, and sexual abuse, as well as financial exploitation. Home care agencies must have policies and procedures in place to prevent abuse and to report any incidents that do occur. Most states require home care staff members to be mandated reporters, which requires a process for reporting abuse or neglect. Ensure your manual includes the process for your state in such notifications.
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MassHealth will pay for certain copayments, deductibles, and coinsurance amounts for certain MassHealth Family Assistance members under age 19. This appendix describes who is eligible, the types of copayments, deductibles, and coinsurance amounts that are covered, and how to bill for these services. Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.